Privacy Policy
At twicsy we are committed to protecting and respecting your privacy and data. Keeping your information confidential and secure is our utmost priority. This privacy policy is exclusively designed for people who want to know how we collect and use their data and information.
When you interact with us or our services read this privacy policy which explains:
- How we collect your information
- How we use your information
- How we safeguard your information
If you have any questions about this privacy policy please contact our customer service sales@twicsy.uk
Who We Are
We are a UK based social media service providing company who is aimed to provide its customers legitimate services to enhance and grow their social media safely and securely in the UK.
What Information We Collect
We may collect and process the following data:
- Contact information: full name, email address and phone numbers.
- Business details: social media handles and URLs.
- Payment information: for processing purchases.
- Communication data: any information which you share with us via email, contract forms or contracts. It may also include any visuals you share with us via email or other methods.
- Usage information: data collected through analytics and cookies.
How We Collect Your Information
We collect our customers’ data in the following way:
- Directly from emails, contracts, and sign-up forms.
- Through cookies and similar tracking tools.
- Through customer support interactions.
Why We Collect Your Data
Under the UK General Data Protection Rights (GDPR), we collect and process your personal data on the following lawful bases:
- Contractual necessity : to provide our services to you
- Consent: for optional marketing communications
- Legal obligation: to comply with applicable laws and regulations
- Legitimate interests: to improve our services and customer experience
How We Use Your Information
We may use your information for:
- Provide and manage our services.
- Process transactions and deliver requested metrics
- To communicate better with you
- Improve our services through analytics
- Send promotional content (if you have signed up for it)
Your Data Protection Rights
Under the UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Restrict or object to data processing
- You can withdraw your right to consent at any time.
How We Protect Your Information
To protect your data we use appropriate technical and organizational methods including:
- SSL encryption
- Restricted access to personal data
- Secure data storage systems
Cookies
We use cookies for performance, analytics and functionality. You can manage or disable cookies in your browser setting.
Changes to This Privacy Policy
We may update this policy from time to time. Any changes made to the policy will be posted on this page.
Contact Us
If you have any question regarding this privacy policy reach us out at:
Our Email: sales@twicsy.uk
Our Number: +44 7414694981
Our Address: 167 Dirkhill Road, Bradford, BD7 1QP