Refund Policy

Twicsy provides 100% top-notch services to its customers in the UK. However, once in a blue moon if we fail to deliver promised services, the customers are obliged to request a complete refund.

Here is some information which needs to be considered while asking for a refund:

Eligibility For Refund

You become eligible for a refund when:

• We fail to deliver your order within 72 hours and our customer support doesn’t reach you out within these hours.
• Our services become nonfunctional to deliver your services due to an upgrade in the applications (Instagram, Twitter, TikTok and Facebook).
• If your order is in progress and you plan to cancel the order you won’t get the refund. You must show patience to let the order complete.
• If your services get partially delivered, you will get a partial refund.

Cancellation of Refund

Following are the situations which can cancel your refund:

• You have changed your username and are facing a drop in your metrics. We are not responsible for this and we will cancel your refund.
• You have experienced a drop in your likes, views, comments, followers due to an update in the social media application.
• You are not eligible for asking for a refund if you feel undesirable with our services after 30 days of your purchase.

Refill Policy

Twicsy will provide you a refill within 30 days of your purchase with us. We are working day and night to improve our services but if you still experience a drop in your bought social media metric without an update in application you can request for a refill.

However, you cannot ask for a refill after 30 days of your purchase with Twicsy.

Process of Refund

If you want a refund from Twicsy contact our chat support system and simply request for a refund.

Our team will process your refund request in 3 to 5 business days and will inform you within these days about confirmation or cancellation of your refund.

If confirmed, then we will process and return your payment in the next 5 to 7 days depending on the amount you have spent.

Please be patient and let the process carry on seamlessly and incessantly within the time provided.

Note: Twicsy has the legal right to change its refund policy anytime.